I'm using Microsoft Word from Office Professional 2010, Version: 14.0.7116.5000 (64-bit) with Windows 7 Ultimate, Service Pack 1, and Adobe Acrobat X1 Standard 11.0.03.
Whenever I use a particular font (which is the main font I use for text, so I can't really use something else), and try to retain the links in the Word document, it never creates the PDF properly. For example, if I print to Adobe PDF, using many different settings, the font embeds properly but the hyperlinks are never retained (by "hyperlink" I mean the text in Word that is selected and has an underlying web link). I've tried many different Acrobat settings, and Word settings, but nothing seems to make it retain the links when I'm using Print to create the PDF.
But, if I use the Acrobat tab in Word, and the Create PDF button, the PDF will retain the links, but the main font I use (Mercury Text Fonts | Hoefler & Co.) is never embedded (despite all the settings I've tried), and instead that main roman font is replaced with a bold version of that font. NOTE: There are NOT license restrictions on the font, which is especially obvious since the bold versions of the font embed no matter what, and the regular roman version of the font embeds when I print to a PDF not using the Acrobat tab.
Of course, I have indeed used Acrobat's advanced settings to "always embed" the particular font, but it still won't embed.
How can I resolve this? I don't mind calling premium Acrobat support is such an option exists. Thank you.